LojiTech Media (“we”, “us”) respects your privacy. This policy explains what information we collect through this website, why we collect it, how we look after it and the choices you have.
1. Information we collect
We only collect information that you choose to send us:
- Booking inquiries: your name, phone or WhatsApp number, email address (optional), the service you are interested in, event type, date, location, expected duration, additional requirements and an optional budget.
- Contact messages: your name, email address and/or phone number, subject and message.
- Technical information: your IP address is recorded with each form submission to help prevent spam and abuse. Our server may also keep standard access logs.
This website uses a small number of essential cookies (for example, to keep forms secure). We do not use advertising cookies.
2. How we use your information
- To reply to your inquiry or message and discuss your event or project.
- To prepare quotes, coverage plans and, where agreed, to deliver our services.
- To protect this website against spam, fraud and misuse.
We do not sell your personal information, and we do not use it for marketing without your permission.
3. WhatsApp and third-party services
If you choose to contact us through WhatsApp, your message is sent through WhatsApp's service and is subject to WhatsApp's own privacy policy. Embedded videos (for example from YouTube or Vimeo) and web fonts are loaded from those providers, who may receive technical information such as your IP address.
4. How we store and protect your information
Inquiries are stored in a secure database that can only be accessed by authorised LojiTech Media staff through a password-protected administration area. The website uses encrypted connections (HTTPS). We keep inquiries only as long as needed to respond, provide our services and meet any legal or accounting obligations, after which they are deleted.
5. Photographs and videos of clients
We do not publish private client photographs, videos or personal information on this website or our social media without appropriate permission. If you appear in any of our published work and would like it removed, please contact us and we will review your request promptly.
6. Sharing your information
We only share your information when necessary to provide a service you have requested (for example, with a team member covering your event), when required by law, or with service providers who help us run this website (such as our hosting provider), who must keep it confidential.
7. Your choices and rights
You may ask us at any time to access, correct or delete the personal information you have shared with us, or to stop contacting you.
8. Contact us
For any privacy question or request, contact us:
- Phone / WhatsApp: +237 651 271 948
- Email: info@lojitechmedia.com
- Contact form: Contact Us
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.